808fubo Privacy Policy —
How We Protect Your Data
This policy explains how 808fubo collects, uses, stores and protects the personal information of Malaysian users. Please read it carefully to understand your rights as a user of our platform.
Updated: January 2026
What Information Do We Collect?
When you register or use 808fubo, we collect several categories of information to ensure the platform runs smoothly and securely for all Malaysian users:
- Account information — username, email address, phone number, and password chosen during registration.
- Device and browser information — device type, operating system, browser type, IP address and other technical data automatically transmitted when you access the platform.
- Local payment information — details relating to deposits and withdrawals in MYR (RM) via channels such as TNG eWallet, FPX and local banks. We do not directly store credit card details or full account numbers.
- Usage data — activity records within the platform, including games played, session duration, betting history and display preferences.
- Cookies and tracking data — small files stored in your browser to identify sessions and enhance the user experience.
All information collected is used solely for the purposes stated in this policy and will not be used beyond that scope without your consent.
How Is This Information Used?
Account information is used to verify identity, process secure logins and grant users access to the 808fubo platform. It also allows us to identify accounts that may be exposed to security risks.
Payment data is used solely to process deposits and withdrawals in RM via legitimate payment channels. Every transaction is recorded for internal audit purposes and user protection.
Aggregated usage data helps us understand how users interact with 808fubo — enabling us to improve the interface, introduce new games and optimise mobile performance.
With your consent, we may send you notifications about promotions, platform updates or important account information. You can opt out of marketing communications at any time via your account settings.
Cookies & Tracking — What You Need to Know
808fubo uses cookies and similar tracking technologies to enhance the user experience. There are three main categories of cookies we use:
- Essential cookies — required for core platform functions such as login authentication and session management. Without these cookies, the platform cannot function properly.
- Analytics cookies — help us understand aggregate usage patterns, such as the most visited pages and average session duration. This data does not contain any personally identifiable information.
- Preference cookies — saves your preferences such as display language and display settings to ensure a smoother experience on future visits.
You can control or disable cookies through your browser settings. However, disabling essential cookies may affect platform functionality. For more information on how we use your data, refer to the FAQ.
Data Storage, Security & Sharing
User data is stored on secure servers with strict access controls. Retention periods are determined by operational requirements and applicable legal obligations. Data that is no longer needed will be deleted or anonymised in accordance with our internal procedures.
808fubo employs data encryption, industry-standard security protocols, and continuous monitoring to protect user information from unauthorised access, data breaches, and misuse. That said, no digital system can guarantee absolute security.
We do not sell or rent user personal data to any third party for marketing purposes. Data is only shared with trusted service providers who assist in platform operations (such as payment processors), and only to the extent necessary for those purposes.
In certain circumstances, 808fubo may be required by law or court order to disclose user information to the relevant authorities. We will comply with legitimate legal requirements while endeavouring to protect user interests to the fullest extent possible.
Your Rights as an 808fubo User
As a user of our platform, you have the following rights regarding your personal data:
- Right to Access — You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Right to Rectification — If any information we hold is inaccurate or outdated, you may request a correction. Users may also update certain details directly through their account profile settings.
- Right to Erasure — Under certain circumstances, you may request that we delete your personal data. Such requests are subject to any legal requirements and contractual obligations that may require us to retain certain records.
- Right to Withdraw Consent — You may withdraw your consent for certain data processing at any time, including opting out of marketing communications.
- Data Portability Rights — You may request your data in a machine-readable format for transfer to another platform, subject to applicable technical limitations.
To submit any request relating to your privacy rights, please contact the 808fubo support team by email at [email protected]. We will endeavour to process your request within a reasonable timeframe.
Request Response Time
We aim to process all privacy-related requests within 14 business days. More complex requests may take up to 30 days. We will notify you if additional time is required.
Privacy Complaints
If you believe your privacy has been violated or you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the relevant data protection authority in Malaysia. Please contact us first so we can address your concerns directly.
Policy Updates & How to Contact Us
808fubo reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the technologies we use. Users will be notified of any material changes via in-platform notifications or email.
The latest effective date will be shown at the top of this page. Continued use of the 808fubo platform after any policy changes are published will be considered your acceptance of the updated terms. We encourage you to review this page periodically.
For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our team. All privacy-related communications are handled confidentially and processed in accordance with our established internal procedures. For more information about the platform, you may also refer to the FAQ our.
Privacy Support Email
Have More Questions About the 808fubo Platform?
To learn more about how 808fubo keeps users safe, visit our FAQ section or register a free account to start exploring the platform.